La Siesta Premium Hang Be

As soon as we entered the hotel we were warmly greeted and provided with a welcome drink before being shown to our room. The room was spotless and the beds were so comfy. The breakfast was fabulous and my friend ( who is a real foodie) said the pho was the best she had tasted . You know when you are being provided with quality service when you don't even notice that you coffee/tea has been topped up. On our second day the staff knew who we were, what room we were in and our drinks preferences. The skybar is lovely even when it is raining. I highly recommend this hotel and the location is great as in Old Quarter.

From the hand written personalised welcome note to the clean, comfortable and modern room, La Siesta Premium didn’t dissapoint. Central as central can be, this hotel has set standards only boutique hotels can set. We arrived by a chartered bus from Sapa and the manager was already waiting on the main road with a baggage trolley to guide us into the side street where the hotel was. Welcome formalities aside - we loved the modern ambiance and nice vibes here. Staff were professional and spoke English well. Breakfast was good. There are vegetarian options cooked on the spot for you with noodles or rice apart from the breakfast buffet. Hotel runs well and most importantly the room was in top notch condition and maintenance free. Like there was nothing wrong - no leaking taps, no mould anywhere, no scuff marks, no dust. Literally a brand new room and that to me made this a 5 star stay! We liked it so much here that we decided to deposit our bags at the hotel for our 1 night cruise to Ha Long Bay and return back to this hotel!

The property lived up to expectations based on the photos/information provided online, but for us, what made it exceptional were the wonderful staff. I don't think I've experienced such friendly, dedicated staff that were happy to do their utmost to ensure our stay was wonderful. Every single one of them. Stand outs for us, based on our personal experience were: Thu Le, Sales Executive who assisted with all my questions before our arrival; Lam Dinh, our first point of contact at the front desk on arrival, who assisted with any local information we required; Phuc at Cloud Nine Restaurant who was happy to share his knowledge of the beautiful cuisine on offer.

We loved our stay in this hotel in Hanoi - the location is great but a bit noisy, the staff is super helpful and going the extra mile to make sure that you have a good stay. For example, we flew back home in the evening and they offered us to use the shower before we headed out after we checked out. Rooms were also nice - we got a free upgrade after our room was not ready at 2pm sharp. The spa and rooftop bar were also great! Would definitely recommend!

Yes we returned back to this hotel as we were happy with our previous stay. This boutique hotel is central, cosy and comfortable. Staff are just great too. Thou there are 5 star hotels that are less costly than a stay here outside of the Old Quartet we prefer this central location and would rather stay here where it’s a walking distance to anywhere we wanted to be.